Support
Frequently Asked Questions
Answers to common questions about ordering, shipping, and using your Fayda Digital library.
Do you ship internationally?
Yes. We ship worldwide. Orders over US$200 after discounts qualify for free Standard shipping through January 5, 2027. Exactly US$200 does not qualify.
How long does delivery take?
Order preparation is separate from transit. Delivery timing varies by destination, shipping service and customs processing. Contact us before ordering if you need delivery by a specific date. Tracking is available only where provided by the selected service.
Do I need an account to order?
No. Guest checkout remains available. View orders in your current checkout session or use your secure checkout confirmation link. Contact us for help with an earlier order.
Are digital editions available for every book?
Not yet — we are steadily expanding our digital library. Where a digital edition exists, it will be shown on the book's page.
How do I track an existing order?
Use your secure checkout confirmation link or the Order Tracking and My Orders pages in your current checkout session. For an earlier order, contact Fayda support so we can verify ownership before sharing details.
Can I return or exchange a book?
Contact us directly at info@faydadigital.com with your order details, and we'll be glad to help.
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